Reservation / Rental Agreement

GUEST RENTAL AGREEMENT
 
After calling to make your reservation, please fill out the agreement from below and submit it to us. We must receive this agreement form in order to complete your reservation.
If you have not already done so, you may contact us at (956)761-6554 to make a reservation.
Before you proceed, you must read our legal statement. By making a reservation, you are agreeing and accepting all items listed below and hereby certify that you are at least 18 years of age.
This agreement constitutes a contract between
The guest(s) and South Padre Beach Houses and Condos, Inc. as AGENT.
 
ONLINE BOOKING

* Prices do not reflect specials. If applicable, it will be adjusted before payments are accepted.* This estimate is based on 2 adults and no children.* Thirty  five percent (35 % ) of the rent on  a credit card is required to secure reservation.* Reservations are not confirmed until guest receives confirmation notice.

AGENCY DISCLOSURE- SOUTH PADRE BEACH HOUSES AND CONDOS, INC. Serves as the agent & representatives of all owners of vacation properties in it’s rental program, and is acting at all times, in and for the best interest of the owners.

CHECK-IN TIME IS 3:00 P.M..- At the following: South Padre Beach Houses and Condos, Inc. Check-in location will be at 3800 Padre Blvd. South Padre Island, TX. Keys are not available until the property is ready for occupancy. No exceptions to this policy will be made. In the case that Guest(s) would like to check in before check in time at 3 P.M. and the unit is available, there will be a $20.00 Early Check-In Fee added to the reservation. Agent will use its commercially reasonable efforts to have the Premises ready for Guest occupancy at check-in time, but Agent cannot guarantee the exact time of occupancy. Please call in advance if you may be arriving after 5:00 p.m. so that arrangements can be made for Guest property keys to be picked up. . ~No refunds will be given for delayed arrival~ No refunds for reducing the number of nights reserved with less than 7 days notice~ No refunds or reschedules due to inclement weather.

Please Note- GUEST(S) NEED TO CALL TO MAKE ARRANGEMENTS FOR ARRIVALS ON THANKSGIVING DAY (NOV. 28) CHRISTMAS DAY (DEC. 25) AND NEW YEARS DAY (JAN. 1).

CHECK-OUT TIME IS 10:00 A.M.-NO EXCEPTIONS! 
Check-out takes place at our office and is strictly enforced so that the Agents have adequate time to prepare the property for the next guest. Please return keys to the front desk before leaving. Unless prior arrangements are made in writing with Agent, Guests that do not vacate the rental property and return keys by 10:00 a.m. or in the event that the guest return to the premises without consent of the Agent after turning the keys and checking out, a fee equal to the rental rate for one (1) day will be assessed to Guest(s). In the case that Guest(s) would like to stay later, and the unit is not rented, a Late Check Out Fee may be arranged. The fee must be payed at the time of arrangement and fees are $20.00 for a 12 P.M. Check Out, and $50.00 for a 3 P.M. Check Out. Please contact the Agent the day before your departure. 

RESERVATION REQUIREMENTS- Thirty percent of the total rent on a credit card is required in advance to hold the reservation. Agent(s) accept Visa, Master Card, Discover, American Express, Money Orders and Checks drawn on U.S. banks are accepted. If securing with a check, it must be received within 7 days after booking has been made or the reservation will be canceled. Agent(s) do not accept checks on reservations made less than 30 days before arrival. Balance is due at check in with cash, certified funds, traveler’s checks, and Visa/Master Card, Discover, American Express, and Money Order. Please reference reservation dates and folio # when sending a check or money order. Upon receipt of deposit; confirmation and directions to our office will be mailed, faxed or e-mailed to Guest. WE DO NOT ACCEPT CHECKS AT CHECK-IN!

SECURITY DEPOSIT- 
The security deposit is refundable and is not credited toward rent. This deposit is returned within 30 days of your departure, less any deductions that may be charged to you. If you are paying with a credit card, an authorization only for damage will be used instead of a deposit. Damage deposits range from $ 100- $ 1000 depending on the size of the unit. ALL SPRING BREAK DEPOSITS MUST BE IN CASH.

CANCELLATION- 
a $100.00 Administration fee is assessed for all cancellations. However, if Guest(s) cancel less than (30)  thirty days or 90 days for winter visitors,  prior to their arrival date, the initial deposit at time of booking is non-refundable for all properties. (All reservations made for Spring Break are a non refundable down payment, at the time of booking) NO CASH REFUNDS ARE GIVEN!

NO SHOW POLICY- 
The total amount that has been paid is non-refundable.

RETURNED CHECKS- A $35.00 service charge will be incurred for any returned checks.

CUSTOMER SERVICE- After your reservation has been made, if you have any questions, we will be pleased to answer them for you on our customer service number 956-761-6554.

CONFIRMATION- Confirmation of the reservation will be mailed, faxed, or e-mailed to Guest(s) upon receipt of the reservation advance payment. Please read the confirmation for accuracy of dates, mailing address, number of adults and/or children and accommodations. Any errors must be directed to the reservations department within seven days of mailing. Pay close attention to the number of persons (Adults/Children) on the confirmation and lease! Occupancy is limited to REGISTERED GUESTS ONLY. Absolutely no overnight visitors are allowed. In the event this occurs your security deposit and rent will be forfeited and you will be asked to vacate the property.

ADDITIONAL GUESTS- (More than the lease states)- Additional guests and visitors must be pre-approved by Agent(s) in advance. (Each child counts as one guest). For approved additional guests (4 years or older), you will be charged $10.00 (Ten U.S. additional dollars) per night per guest. Two bedroom condos sleep a maximum of 6 people. Three bedroom condos sleep a maximum of 8 people. These rules are set by the Condo Associations and there are No Exceptions. IF YOU BRING IN EXTRA GUESTS OR VISITORS WITHOUT PRIOR APPROVAL, GUEST(S) WILL BE ASKED TO VACATE THE PROPERTY, GUEST(S) SECURITY DEPOSIT AND RENT WILL BE FORFEITED!

KEYS-
All keys must be returned to office at time of Check-Out. Guest(s) are issued one or two sets (Guest(s) request how many keys and sign for them) or keys at check-in. As these are privately owned properties, Guest(s) are responsible for lost-keys. The property must be re-keyed in the event that keys are lost, misplace, or non-returned keys. The Guest(s) will be responsible for cost to rekey unit.

LOCKOUT POLICY- In the event a Guest(s) is locked out of a property, the Guest(s) can borrow a key by coming by the office . After business hours, the Guest(s) must call Agent(s) at 956-761-6554. An agent will meet the Guest(s) at the office. A charge of $50.00 is payable for obtaining the key after business hours (If there is an agent in the office after hours there is no charge). If an agent is not available for late hour calls after 11 p.m. A locksmith will be required. The Guest(s) will be responsible for this service and costs.

SATELLITE/CABLE TELEVISION- All properties are privately owned and have different subscription packages for cable and/or satellite. Agent(s) does not guarantee any programs or events, Guest(s) liable for ordering any pay per view, programming charge plus an additional $5.00 charge per program or event will be billed to your account.

PHONE CALLS- Most properties are not equipped with a telephone.

SMOKING- Smoking is not permitted inside. Outside smoking is permitted but please do no litter. Failure to obey this rule will result in loss of security deposit and/or charge to credit card.

ALCOHOLIC BEVERAGES- No drinking of alcoholic beverages by persons under the legal age of twenty-one (21) is allowed. Should a guest (s) or guest of guest(s) be arrested for underage drinking at the rental unit property or should Agent(s) observe a Guest(s) or guest of guest(s) under the age of 21 drinking alcoholic beverages, this rental agreement may be terminated and the guests will be evicted at the option of the Agent(s). Illegal drug use is strictly prohibited. Kegs are not permitted on any property.

PETS (DOGS ONLY)- You acknowledge that NO PETS are allowed in or on the premises unless Agent(s) has expressly authorized such use (Type and weight of dog has to be listed on lease or it is prohibited). Some homes allow pets (DOGS ONLY). The pet fee is $50.00 non-refundable fee per pet (DOGS ONLY). Pet limits vary by house. Our No Pet homes do not allow pets anywhere on or about the premises. IMPORTANT: IF YOU HAVE A DOG AND ITS NOT LISTED ON THE LEASE THE UNAUTHORIZED OCCUPANCY OF PETS WHERE PROHIBITED WILL RESULT IN IMMEDIATE EVICTION AND LOSS OF ALL RENTS AND SECURITY DEPOSITS! Prior permission must be granted. Specific rules must be followed. An additional pet deposit may be required. PETS ARE NOT ALLOWED ON FURNITURE OR BEDDING.

HOMES~FURNISHINGS~EQUIPMENT~ETC. 
-All homes and condominiums are privately owned property furnished and equipped by its OWNER. As such, Agent(s) cannot make any changes to the furnishings or equipment provided by the owner. If you require special appliances or equipment, please bring them with you. Décor, style, and color will vary. Furnishings are subject to change without notice. Under no circumstances are furniture, bedding, mattress pads, utensils or any other property supplied with the rental property to be taken out or transferred from one property to another. Doing so will result in a charge against Guest(s) security deposit. Loss of these items as well as damage to the property or furnishings in excess of normal wear will be charged to Guest(s), the renter. Certain areas in each rental property are locked for the OWNERS personal storage and are not included in this rental.

LINEN- A basic supply of linen is provided in each property. We do have a linen exchange that is done at our office on Mondays and Thursdays from 3-5pm ONLY! The startup set of bath soap, dish soap, toilet tissue, and trash bags are not replenished. We do ask for Guest(s) to bring their beach towels because our towels are not allowed at the beach or pool areas. We also ask for guest(s) to bring any personal items they may need like extra toilet paper, soaps, shampoos, etc.

LISTING & PRICING- Information regarding individual listings is believed accurate but cannot be guaranteed. We have made every effort to ensure that all the information on Agent(s) website is current and accurate. However, the possibility of errors and omissions exists. We will be happy to confirm all data contained herein or answers any questions you may have prior to booking your reservation. Rates, furnishings,fees, and taxes are subject to change without notice. Rates-Rates are shown on our website at www.SoPadreRentals.Com. Rates for the holidays, special events, and weekends may be higher. Rates do not include tax and are subject to change and are taxable . We have a three night minimum. Minimum night requirements may vary for holidays & special events.

DOUBLE BOOKINGS- Double bookings are rare. In the event that Guest(s) reservation for the rental property overlaps or matches the reservation of another tenant , Agent(s) reserves the right to relocate Guest(s) to a different rental property within the Agent’s rental program or that of another company. Every effort will be made to ensure that the replacement property is reasonably comparable to the original rental property booked. Agent(s) shall have the sole right to select such replacement rental property. Agent agrees to pay any additional charges due in excess of the rental amount for the rental property, and refund any amounts paid by Guest(s) in excess of the replacement property rental amount. Guest(s) will have the option to (1) accept the replacement property (2) reject the replacement property and receive a refund of all rents and fees paid for the rental property. Guest(s) agree that the choice between these alternatives will be Guest(s) sole remedy for any and all damages, liability, or inconvenience arising out of double booking.

CLEANING REQUIREMENTS- Guest(s) are required to leave the property in the same general condition it was in when Guest(s) arrived. Furniture must be returned to its original place, dishes should be cleaned and put away but, beds do not need to be made, if property has a gas/charcoal grill and is used by Guest(s), it must be cleaned before departure. Agent(s) will clean, vacuum, sanitize, and put clean towels and linens in upon your departure. If additional cleaning is required, appropriate charges will be deducted from your security deposit. Guest(s) is responsible for any damage, abuse, excessive clean up requirements, or loss caused by any member of Guest(s) party to the property or its contents during Guest(s) occupancy. Inspectors walk through each property after check-out to ensure that the property is left in good order. Agent(s) will make that final determination of the necessity of any charges to Guest(s). Maid service during your stay is available for an additional charge and must be scheduled in advance.

EXTRA HOT TUB CLEANING- Properties with hot tubs have been cleaned prior to your arrival. There will be an additional charge that will vary if guest(s) need an additional cleaning of the Hot tub during Guest(s) stay.

CHECK OUT PROCEDURES- The following items must be complied with before check out or guest(s) shall forfeit his/her security deposit:
Dishes, Pots, Pans, Silverware, and Utensils must be washed; dried and put away (DO NOT LEAVE IN DISHWASHER) and the stove/oven shall be left in a clean condition.
Refrigerator should be left in clean condition.
Windows and doors must be left closed and locked with the air condition on 78 degrees or heat on 55 degrees depending outside temperature.
All trash put in outside garbage cans when applicable
All litter, cigarette butts and pet waste must be picked up from the yard, front and back, and placed in the outside trash container provided by BFI.  
Property should be left neat and in order (same condition it was when Guest(s) arrived).

REPAIRS~SERVICE CALLS~REFUNDS- Agent(s) cannot guarantee against mechanical failure of heating, air conditioner, hot tubs, T.V.’s, Satellite Receivers, VCR, or other appliances. Please report any inoperative equipment to our office immediately, we will make every reasonable effort to have repairs done quickly and efficiently or move Guest(s) to a different property if possible . Should a repair person make a call to a unit and find that the equipment is in working order and the problem was due to the Guest(s) oversight or neglect, the charge for service will be the Guest(s) responsibility. No refunds or rent reductions will be made due to malfunction of appliances or equipment. All maintenance requests must be reported to the to the office between 8 am and 5 pm (Agent(s) after hours number is 956-761-6554 ext-20. PLEASE do not put off notifying us immediately as it could hinder us getting the repair done quickly. Guest(s) understands and agrees that Agent(s) may enter the rental property at any time for the purpose of making needed repairs

TERMINATION BY OWNER/SUBSTITUTIONS- Agent(s) strives to comply with all reservation requests for specific vacation properties. However, due to ownership changes, properties being removed from rental use, mechanical problems, or other unforeseen circumstances, Agent(s) cannot absolutely guarantee a specific rental property. Agent(s) reserve the right to change assignments without notice or liability should the unit or property become unavailable. When comparable accommodations are not available, Agent(s) will have the option of selecting from available properties at the published rate or receiving a complete refund of their reservation deposit. Where there is no advanced deposit and no substitution can be made, Agent(s) will attempt to give as much notice as possible so other arrangements can be made.

ACTS OF GOD/CONSTRUCTION NOISE- Neither Owner nor Agent(s) shall be liable for events beyond their control which interfere with Guest(s) occupancy, including but not limited to Acts of God, acts of governmental agencies, fire, strikes, war, inclement weather and construction noise from nearby sites. NO REBATE OR REFUND will be offered in these circumstances.

HOUSE PARTIES-ARE NOT ALLOWED!- Rental Guest understands that Agent(s) will accept families, married couples, and responsible adults over the age of 21 ONLY! For Spring Break students the age is 18 and only for Spring Break Units. Guest(s) agree that more than the number of people stated on the lease shall not be allowed on the premises. If the unit is occupied by more than the number of people stated, it will result in loss of total rent, security deposit and/or additional charges to guests credit card. Occupancy in use of premises shall not be such as to disturb or offend neighbors. The use of fire arms, or fireworks is strictly prohibited. Guest(s) certify that they have read carefully the limitations placed on the number of persons permitted to occupy the premises, and agree to abide by such limitations: if not, Guest(s) will be asked to vacate the property which will result in loss of total rental and security deposits with no refund.

RIGHT OF ENTRY- Guest’s agree that the Agent(s) reserves the right to enter the rental property anytime to investigate disturbances, check occupancy, check for damage, to make such repairs, alterations or improvements thereto as Agent(s) may deem appropriate, or to show property to prospective purchasers or guests.

EXPEDITED EVICTION- A material breach of this Agreement by Guest(s) , which, in the sole determination of the Agent, resulting in damage to the Premises, personal injury to Guest(s) or others, a breach of the peace, a nuisance to others, or a violation of criminal law or local code, shall be grounds for termination of Guest(s) tenancy. Violation of any of the rules contained here in will result in IMMEDIATE EVICTION and forfeiture of rent and security deposit. If the tenancy created hereunder is for 30 days or less, the expedited eviction procedures set forth in the law will apply. Guest(s) may be evicted under such procedures if Guest(s): hold over in possession after Guest(s) tenancy has expired; (ii) commit a material breach of any provision of this Agreement that according to it’s terms would result in the termination of Guest(s) tenancy; (iii) fail to pay rent as required by this Agreement, or have obtained possession of the Premises by fraud or misrepresentation. Any reservation made under false pretense will be forfeiture of advance payments and the party will not be permitted to check-in.

INDEMNIFICATION AND HOLD HARMLESS- Guest(s) agree to indemnify and hold harmless the Owner and Agent(s) for liabilities, theft, damage, cost or expenses whatsoever arising from or related to any claim or litigation which may arise out of or connection with Guest(s) use an occupancy of the rental property including but not limited to any claim or liability for personal injury or damage or theft of property which is made, incurred or sustained by Guest(s). The terms “Agent(s)” and “Owner” as used in this or permits. The terms “Guest(s),” “You,” and “Your” as used in this Agreement shall include Guest(s) heirs, successors, assigns, guests, invitees, representatives and other persons on the rental property during Guest(s) occupancy (without regard to whether persons have authority under this Agreement to be upon the rental property), where the context requires or permits.

DISPUTES- This Agreement shall be governed by and interpreted in accordance with the laws of Cameron County, and the State of Texas. Any action relating to this Agreement shall be instituted and prosecuted only in the Cameron County Superior Court, Texas. Guest(s) specifically consent to such jurisdiction and extraterritorial service of process.

SOUTH PADRE BEACH HOUSES AND CONDOS, INC. RESERVES THE RIGHT TO REFUSE SERVICE TO ANYONE- All rental properties are leased regardless to race, color, religion, gender, sexual orientation, national origin or handicap.

VIOLATING AGREEMENT- If Guest(s) violates any of the conditions of this Agreement; Agent(s) may terminate this agreement and enter premises. Upon notice of termination of this Agreement, Guest(s) shall vacate the premises immediately and forfeit all deposits and security deposits.

CREDIT CARD- I am providing my credit card number as a guarantee. I agree to pay all rent and/or outstanding long distance phone charges, accept all terms of the lease agreement and accept all liability for any damage beyond normal wear and tear during the term of my lease with South Padre Beach Houses and Condos, Inc. If I fail to do so I understand that these costs will be charged to my credit card and all credit card sales are final!

TAX EXEMPTIONS- In order to be completely tax exempt from hotel/motel and state sales tax, a state, city, or county check must be presented upon check-in along with your state, city or county tax exemption certification displaying your tax exemption number. The check must be made payable to South Padre Beach Houses and Condos, Inc.